Check out the answers to frequently asked questions. If there is no answer to your question, then write to us at [email protected].
We work with game, entertainment and movie websites. These websites have a special code from Twads that automatically includes your stream in certain parts of the page on these sites when you start promoting.
Most stream views on platforms are counted by Twitch statistics. However, we do not give a 100% guarantee that every view will be counted by Twitch. According to our statistics, more than 80% of views are counted by Twitch in the channel counter.
We are currently accepting payment by cards and PayPal.
The speed of crediting funds to the balance depends on the speed of processing the transaction by the bank. Usually everything happens in 1 to 3 minutes, but there are cases when it takes longer than usual to process a transaction. If you have not received money in your account within 15-20 minutes after the payment, contact the technical support and inform of your login, amount of payment, method of payment and email which you indicated at payment. We will check the status of your transaction to make sure we see your payment. In any case the funds will either reach us or be returned to your card/wallet.
You need a different number at different times. To do this, go to the section of the game you plan to stream on Twitch and see how many viewers the top 5 has before you start streaming. Also note that if you use our service only to get into the top categories on Twitch, there is a high probability of getting a shadow ban from Twitch. Also note that as of March 2020, Twitch has made the display in categories default based on recommendations rather than descending in viewers.